Privacy Policy

This Privacy Policy explains how Sdorens Home (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase through sdorenshome.com (the “Site”). By using the Site, you consent to the practices described in this policy.

1. Information We Collect

a. Device Information

When you access the Site, certain technical information about your device is collected automatically. This includes, but is not limited to:

  • The type and version of your web browser
  • Your device's IP (Internet Protocol) address
  • Your time zone and language settings
  • Information about cookies installed on your device
  • Referring URLs and search queries
  • Pages viewed and interactions with content on the Site

This data is referred to collectively as Device Information and is collected through the following technologies:

  • Cookies – Small text files stored on your device that often include a unique, anonymous identifier. Cookies help us remember user preferences and enhance your browsing experience. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
  • Log files – Files that record actions occurring on the Site, such as access times, page visits, and user interaction, along with information such as your IP address, browser type, Internet service provider (ISP), and timestamps.
  • Web beacons, tags, and pixels – Small electronic files embedded in webpages or emails that enable tracking of user behavior on the Site or responses to communications.

b. Order Information

When you make a purchase or attempt to make a purchase on the Site, we collect specific personally identifiable information from you. This includes:

  • Your full name
  • Your billing address and shipping address
  • Your payment information, including credit or debit card details
  • Your email address
  • Your phone number

This information is collectively referred to as Order Information.

c. Personal Information Definition

For the purposes of this Privacy Policy, the term Personal Information refers to both Device Information and Order Information as described above.

2. How We Use Your Personal Information

We use the information we collect from you for various lawful purposes, including but not limited to:

  • Processing and fulfilling product orders made through the Site, including verifying payment details, arranging shipping, and sending invoices or order confirmations
  • Communicating with you in response to customer service inquiries or support requests
  • Detecting, investigating, and preventing fraudulent transactions or unauthorized access
  • Understanding customer behavior and preferences through analytics, with the aim of improving the functionality, performance, and user experience of the Site
  • Providing personalized content or targeted marketing communications, subject to your preferences and applicable laws
  • Complying with applicable legal obligations and enforcing our legal rights We use Device Information primarily to assess potential security threats (such as suspicious IP addresses) and to generate analytics about how visitors navigate and interact with the Site. This helps us evaluate the performance of our website and marketing campaigns.

3. Sharing Your Personal Information

We do not sell, rent, or lease your Personal Information to third parties. However, we may share your information with select third-party service providers who assist in the operation of our business and the delivery of our services, including but not limited to:

  • E-commerce platforms: We use Shopify to manage our online store. You may review Shopify’s privacy practices here: https://www.shopify.com/legal/privacy.
  • Analytics providers: We use Google Analytics to help us understand how customers use the Site. Google’s privacy policy is available at: https://www.google.com/intl/en/policies/privacy. You may opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout.

We may also disclose your Personal Information where such disclosure is required by law, regulation, legal process, or governmental request. This includes responding to subpoenas, court orders, or other lawful requests from public authorities.

4. Behavioral Advertising and Marketing Communications

We may use your Personal Information to deliver targeted advertisements or promotional content that we believe may be relevant to your interests. This may include using third-party advertising platforms or networks. You may opt out of certain types of targeted advertising by visiting the following links:

  • https://www.facebook.com/settings/?tab=ads
  • https://www.google.com/settings/ads/anonymous
  • https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Please note that opting out does not mean you will no longer see ads—it means the ads you see may be less relevant.

5. Do Not Track Signals

Most web browsers offer a “Do Not Track” (DNT) feature that lets you signal to websites that you do not want to be tracked. At this time, our Site does not respond to DNT signals, and our data collection practices will continue even if such a signal is received.

6. Rights of Individuals in the European Economic Area (EEA) and United Kingdom (UK)

If you are a resident of the EEA or UK, you have specific rights under applicable data protection laws, including:

  • The right to access any personal data we hold about you
  • The right to request correction or updates to your data
  • The right to request deletion of your personal data, subject to legal obligations
  • The right to object to processing or request restrictions on processing
  • The right to data portability in a structured, commonly used format

To exercise any of these rights, please contact us using the contact information provided below. Please note that your data may be processed and stored in countries outside of your jurisdiction, including the United States and Canada.

7. Data Retention

We retain Order Information for as long as necessary to fulfill the purposes described in this Privacy Policy, including for legal, accounting, or reporting obligations. Unless you request deletion, we will maintain this information in our records for future order verification or support.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or operational requirements. When we make updates, we will revise the "Effective Date" at the bottom of this page. We encourage you to review this page periodically to stay informed.

9. Contact Information

If you have any questions about this Privacy Policy, or if you would like to exercise your rights or lodge a complaint, please contact us:

Email:support@sdorenshome.com

Mail:Sdorens Home

1612 Commerce Drive, South Bend, IN 46628